Apple Global Mobility Support Job at Software Guidance & Assistance, Inc. (SGA, Inc.), New York, NY

Y0lWNWRORDQyeWFwNndZVDFOZjJoVkZoaEE9PQ==
  • Software Guidance & Assistance, Inc. (SGA, Inc.)
  • New York, NY

Job Description

Software Guidance & Assistance, Inc. (SGA), is searching for an Apple Global Mobility Support Specialist for a Contract to Hire assignment with one of our premier Boutique Investment Banking clients in New York, NY .
**This role is onsite 5x week **
Candidates must have extensive MacOS experience, and be extremely proficient with all Apple products.
Responsibilities :
  • Troubleshooting and supporting end-users, while providing white glove service
  • Working closely with the compliance department to ensure that all texts are archived via Leap
  • Working w/ wireless carriers to set up and activate users' devices
  • Onboarding of new employees to their mobile and work devices
  • Document and escalate issues
  • Setting up iPads and iPhones; emails, contacts, calendar
  • Installing desktop hardware and software
  • Performing desktop imaging and configuration
  • Installing and configuring printers
Required Skills :
  • At least 6+ years of technical support experience within a corporate environment
  • Advanced experience with MacOS and mobile devices
  • JAMF
  • Proven ability to offer high-level desktop support in an enterprise environment
  • Excellent communication skills
  • Familiarity with standard ticketing systems
  • Some experience with Leap or similar text archiving applications is preferred
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
EEO Employer: Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status.

Job Tags

Contract work,

Similar Jobs

Amphenol TPC Wire & Cable

Director of Information Technology Job at Amphenol TPC Wire & Cable

The Director of Information Technology (IT) is responsible for leading the organizations IT strategy, infrastructure, and application landscape to support business operations within a commercial-centric distribution and light manufacturing/assembly environment. This...

Michels Corporation

Senior Financial Planning Analyst Job at Michels Corporation

 ...globe. Our work improves lives. Find out how a career as a Senior Financial Planning Analyst can change yours. The Senior Financial...  ...Excel, PowerPoint, Outlook)~ Project experience and business consultant skills are (desired)~ Experience working on project teams comprising... 

FedTec

Project Manager Job at FedTec

 ...Senior Project Manager FedTec is seeking a highly skilled, detail-oriented Senior Project Manager...  ...billing environments. Location : Remote Key Responsibilities Project...  ...degree in business, Information Systems, Healthcare Administration, Project Management, or... 

Bloom Nutrition

Brand Coordinator, Merchandising Job at Bloom Nutrition

 ...Recognized for our innovation and growth, we're proud recipients of several awards: &##127942; Forbes 30 under 30 (2023)&##127942; Target Partner of the Year (2023)&##127942; LinkedIn's Top Start-Ups (2023 & 2024)&##127942; EY Entrepreneurs of the Year (2024)&##1... 

Daley And Associates, LLC

Licensing & Invoicing Specialist - SaaS Company Job at Daley And Associates, LLC

 ...Licensing & Invoicing Specialist We are currently seeking candidates for a Licensing...  ...experience). This role supports a fully remote work model with west coast hours (11:...  ...Operations and cross-functional teams to document, develop, and improve policies and procedures...