Job Description

Pay range: $60,000 - $62,000 plus Bonus Plan

Who we are

Steeped in fascinating history dating back to 1924, the Francis Marion Hotel heralded a new era of Charleston Hospitality amidst the Charleston Renaissance. Named for Revolutionary War Hero Francis Marion, the hotel became an iconic landmark recognized by Historic Hotels of America- featuring grand ballrooms, historic architecture and rich Charlestonian history. With its prime location across from Marion Square, the Francis Marion Hotel has been at the heart of the community as a major destination for weddings, galas, conferences and more. For nearly a century, the Francis Marion has been known for its exceptional hospitality and service.

Why Work for Us?

We practice daily core values of “Anticipate, Exceed, Empower, Teamwork, and Preservation”. Our employees take pride in the work they do, are valued, and celebrated for their contributions. One of the ways employees are appreciated is by offering an extensive benefits package, to include Medical Insurance, Ancillary Group Benefits, Paid Time Off, and Paid Holidays, in addition to an Inspiring Leadership Executive Team, that promotes multiple opportunities of excellence such as “The Keys to Success”. The Francis Marion Hotel values community relationships and engagement with involvement in various organizations: The Thanksgiving Food Drive, Back to School drive, philanthropic partnerships with local organizations such as the March of Dimes, Historic Preservation Society, East Cooper Community Outreach, Toys for Tots, Breast Cancer Awareness, the Good Catch Program, and more.

The Assistant Banquet Manager is a hands-on leadership role that supports the Banquet Manager in actively leading a banquet team, maintaining organized work area, and executing all banquet functions. This position requires an enthusiastic, highly motivated, detail-oriented professional departmental leader who thrives in a high-volume environment and can actively lead a team of captains and banquet staff to successfully execute multiple events simultaneously.

You will be responsible for overseeing a wide range of evening events, including cocktail receptions, weddings, debutant balls, military balls, buffet design, plated dinners, and synchronized service events, ensuring exceptional guest experiences at every touchpoint. A strong commitment to hands-on active leadership, motivating, teamwork, growth of mindset, and operational excellence is essential. Not an office job.

Key Responsibilities

• Actively lead, supervise, and motivate banquet captains and service staff during evening events. Event sizes range from 10 to 500 with 3 ballrooms and 7 event rooms and 5 penthouse suites.
• Ensure smooth and synchronized execution of banquet services, including plated dinners, buffet setup and design, and cocktail receptions.
• Assist in overseeing staffing, and training banquet team members.
• Maintain high standards of service, cleanliness, and presentation at all times.
• Oversee the setup, breakdown, and transitions for multiple events.
• Communicate clearly with the culinary team, sales team, and event organizers.
• Ensure compliance with hotel policies, procedures, and safety regulations.
• Foster a positive team culture aligned with the hotel’s core values:
• Anticipate, Exceed, Empower, Teamwork, and Preservation.

Qualifications

• Minimum of 2 years’ banquet experience, including 1+ year in a supervisory role.
• Experience with room setup and event staging.
• Degree in Hospitality Management or related field preferred.
• Must be available to work a flexible schedule that includes evenings (75%), days (25%), weekends, and holidays.
• Excellent interpersonal, communication, and leadership skills.
• Strong organizational skills with the ability to manage multiple events simultaneously.

Physical Requirements

• Must be able to stand, walk, stoop, kneel, bend, crouch, and lift up to 25 pounds.
• Frequent use of hands and arms; must be able to talk and hear in person and over the phone.
• Active Hands-on position

The Francis Marion Hotel is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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