About Us
Zapcom is a global Product Engineering and Technology Services company, specializing in bespoke, customer-centric solutions across industries like BFSI, e-commerce, retail, travel, transportation, and hospitality. Headquartered in the US, with a presence in India, Europe, Canada, and MENA, we excel in transforming ideas into tangible outcomes using AI, ML, Cloud solutions, and full-stack development.
At Zapcom, we value accountability, ownership, and equality, empowering you to excel. We listen to your aspirations and provide the support needed to achieve them. Our diverse, collaborative culture ensures every voice is heard, driving innovation and business value. With global opportunities and expansion plans, now is the perfect time to join our team. Work on impactful projects that shape the future. Apply today and be part of something extraordinary!
Key Responsibilities:
• Lead business analysis efforts including requirements gathering, functional specifications, user stories, and process mapping
• Work with banking stakeholders across commercial lending, retail banking, credit risk, finance, and regulatory reporting
• Perform advanced SQL-based analysis to validate data, conduct profiling, and troubleshoot root-cause issues
• Support data warehousing initiatives across staging, ODS, EDW, and downstream consumption layers
• Collaborate with data engineering and ETL teams on Informatica workflows, mappings, and transformation logic
• Drive end-to-end support for project lifecycle including UAT, test execution, defect analysis, and sign-off
• Create documentation including data mapping sheets, data dictionaries, lineage flows, and functional design artifacts
• Act as a primary liaison between business users, development teams, and QA groups
• Provide leadership support in estimation, planning, and delivery management
Required Skills and Experience:
• 8+ years of BSA experience in banking or financial services
• Strong SQL skills including complex joins, CTEs, window functions, and performance tuning
• Solid understanding of data warehousing concepts (ETL, staging layers, data marts, dimensional modeling, SCDs)
• Hands-on experience with Informatica PowerCenter or IICS
• Experience in one or more domains: commercial lending, credit risk, regulatory reporting, capital finance, or core banking
• Strong documentation, communication, and stakeholder management skills
• Ability to work with globally distributed teams and drive outcomes
Education:
• Bachelor’s or Master’s degree in Computer Science, Information Systems, Finance, Engineering, or related field
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