Job Title: Customer Support Representative / Account Representative - Sr
Location: South Jordan UT
Pay Rate: $21.99/hour
Work Schedule Overview:
Remote Start: Begin your journey with remote training and onboarding for the first 4–5 weeks.
In-Office Transition: After training, this role will require working onsite 5 days per week to build team synergy and provide hands-on support.
Hybrid Option: Enjoy a flexible hybrid schedule (3 days in-office, 2 days remote) after 6 months of successful service.
Job Summary:
We are seeking highly motivated and service-driven Client Support Service Professionals to join our client. As a Customer Support Representative, you will be the first point of contact for clients, delivering accurate information and high-quality support related to financial services and account management.
Key Responsibilities:
Handle incoming phone calls and provide support for a range of client service inquiries.
Assist clients with Cash Management products, online and mobile account access, and general financial inquiries.
Deliver world-class service in a high-volume, fast-paced, and team-oriented environment.
Meet or exceed key performance metrics such as customer satisfaction, accuracy, and call resolution.
Adapt quickly to new procedures, tools, and workflows.
Collaborate closely with teammates and management to ensure client satisfaction.
Preferred Qualifications:
Previous customer service or call center experience, ideally in financial services.
Strong communication and problem-solving skills.
Comfortable navigating multiple systems and digital tools.
Proven ability to thrive in a team environment and handle a fast-paced workload.
Commitment to delivering an exceptional client experience.
Benefits Info
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors
...Akkodis is seeking a Billing Clerk for a 08+ Months Contract to Hire position with our Direct Client located in Phoenix, AZ (Hybrid... .../Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance,...
...Job Title: Warehouse Operations Manager Location: Charlotte, NC Job Type: Full-Time **MUST HAVE RECENT SAP EXPERIENCE**... ...hands-on, experienced Warehouse Operations Manager to lead multi-shift logistics operations and drive excellence across our high-volume...
...technicians like you!We proudly own and self-manage Mt. Carmel Apartments, a 168-unit property, and we're looking for a dedicated... ...on priority&##128313;Prepare apartments for new residents (make-ready tasks)&##128313;Perform interior/exterior painting & staining...
...Position Overview: The veterinary assistant provides support to the veterinarians and technicians in their daily tasks by cleaning and maintaining equipment, feeding, exercising and grooming patients, preparing and sanitizing surgery suites, restraining and handling patients...
...Chicago-based nonprofit that removes barriers to employment by eliminating biases that disqualify candidates unnecessarily. Working with local and global companies, Skills brings opportunities to neighborhoods and municipalities throughout the Chicagoland area. To be...