Customer Service Representative Job at Insight Global, Boulder, CO

Y0lKOWRONyszaUNzNkFVZTA5NzhnVnRr
  • Insight Global
  • Boulder, CO

Job Description

Day to Day:

A growing travel company in Boulder, Colorado is looking to add a Support Specialist to their team! As a Support Specialist you will be responsible for taking initiatives to improve traveler success, demonstrating resourcefulness in solving complex issues, and showing adaptability in a dynamic environment. Responsibilities include supporting travelers and specialists, managing trip requests, responding to inquiries, and assisting with various projects to enhance the overall experience and operations. Collaboration with a global team and continuous learning are key aspects of this position. This person will need be willing to adjust working hours to address emergencies that may arise outside the standard 9am - 5pm schedule.

Must Haves:

  • 1+ year of experience in customer service and/or sales
  • Excellent written and verbal communication skills on the phone and over email
  • Highly adaptable and effective in a fast-paced startup environment
  • Demonstrated ability to thrive in high-pressure situations and ability to problem solve
  • Capable of working independently while also being a collaborative team player

Nice to Have Skills:

  • Passion for travel

Compensation:

$50,000-55,000/year

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Job Tags

Similar Jobs

Absolutely Ridiculous

Social Media Manager Job at Absolutely Ridiculous

 ...Ridiculous is looking for a Social Media Manager who combines creative instincts with...  ...platforms impossible to ignore building community, sparking conversation, and making noise...  ...evolve how Absolutely Ridiculous shows up online building a social presence thats bold... 

LHH

Receptionist Job at LHH

 ...A well-established property-focused organization in Baltimore County is seeking a full-time Receptionist to serve as the welcoming face and organizational hub of the office. This individual will play a central role in daily operations, ensuring visitors, employees, and... 

Guthrie

Teacher-Child Care Center - Full Time Job at Guthrie

Job Summary: The lead teacher will lead a classroom team to provide a safe and engaging environment for children tailored to the age and developmental level of the classroom assigned. This includes active supervision of all classroom activities up to and including diaper... 

Hongri Electric Vehicles(H)

Overseas Sales Manager Job at Hongri Electric Vehicles(H)

 ...adaptability and maintain high-efficiency work performance in diverse environments.Be proficient in driving skills. Be responsible for overseas market sales and expand international customer resources.Maintain existing customer relationships to ensure the smooth progress... 

International Leadership of Texas

Band Director (Middle School) Job at International Leadership of Texas

 ...00* Primary Purpose: Provide students with appropriate musical instruction and lead the school music program. Enable students...  ...or instrumental) and strong conducting skills. Demonstrated experience leading student ensembles in a school or community setting....