Job Description

Director of Emergency Services

General Summary:

Leadership consistently reflects GVMH's mission, vision, and values as well as the annual goals for the designated service. Accountable for all nursing care, financial, service, and human resource outcomes for the Emergency department. Responsible for performance improvement, infection control practices, and safety measures within the service and participation in multidisciplinary activities as necessary. Assures compliance with all regulatory requirements, including HIPAA regulations, the Missouri Nurse Practice Act, and the Code of Professional and Business Ethics which affect Emergency Services. Collaborates with medical and executive staff to promote effective execution of the medical center strategic plan. Represents GVMH in the community as a positive and professional role model reflecting the mission, vision, and values of the organization.

Interpersonal Skills:

Demonstrates effective oral and written communication skills with customers who have varying levels of comprehension. Demonstrates effective communication skills when interacting with all hospital staff and external customers. Demonstrates knowledge of leadership principles through job performance and use of initiative and judgment. Responds positively to constructive criticism and incorporates observations into work knowledge and processes. Responds appropriately to difficult situations, demonstrating compassion and professional judgment.

Other Skills:

Demonstrates competence in computer skills, including databases, spreadsheets, graphics, and word processing. Utilizes data and metrics to evaluate information and development of improved processes in the department. Demonstrates leadership and/or management skills, including the ability to make independent decisions, plan, organize, develop, implement and communicate programs, goals, policies and procedures necessary for the ongoing operation of the area to ensure quality patient care. Accomplishes a wide variety of duties and workload with little supervision or direction. Participates in the delivery of patient care consistent with established standards. Documentation reflects the nursing process in patient care. Functions in emergency situations, exhibiting a calm demeanor. Demonstrates effective communication skills when providing education to patients, family, or staff. Must be able to function independently, be flexible, demonstrate personal integrity and the ability to work effectively with patients, medical and nursing staff, administration, support services and other entities as needed. Must be able to move, lift, and transfer patients.

Analytical abilities:

Ability to analyze and problem solve when conversing with department customers. Requires high level of accuracy, excellent ability to understand instructions, reason, and make judgments. Must document and instruct customers and personnel appropriately.

Qualifications:

Bachelor's degree required

Master's degree preferred

Required Licenses/Certifications:

MO Registered Nurse license in good standing

BLS at time of hire

ACLS and PALS within six months of hire

TNCC within one year of hire

CEN is recommended

Desired training and work experience:

3–5 years nursing experience

Why Join Us?

We offer a comprehensive benefits package including an employee incentive bonus based on hospital performance and patient satisfaction, 0-6% annual retirement contribution, a 20% employee discount, stable health, vision and dental insurance premiums, and 12 hours of paid time off at the time of hire, all within a supportive, family-like work culture.

Our competitive salary package is adjusted to align with the candidate’s relevant experience and skills.

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