Job Description

Job Title: Healthcare Data Entry/ Customer Representative

Location: 900 Cottage Grove Rd, Wilde Building, Bloomfield, CT

Duration: 12+ Month

Pay : $17

Work Schedule:

• 40 hours/week | 8:00 AM – 4:30 PM during initial training (2–4 weeks)
• Flex schedule after training: Onsite MTW, remote ThF
• Status: Pending
• Reason for Opening: Replacement
• # of Positions: 1
• Interview Process: 45-minute in-person interview followed by decision
• Extensions: Annual, based on performance and budget

Job Description:

The Data Entry Representative will support the Coordination of Benefits (COB) Competitive Intelligence Team by accurately entering medical claim data into various systems. This role requires a strong understanding of medical claims, claim forms, and Explanation of Benefits (EOBs), with knowledge of medical coding considered a plus. The ideal candidate is detail-oriented, organized, and capable of working independently while also collaborating with analysts, IT support, and management. This role directly contributes to the accuracy, efficiency, and overall improvement of COB processes.

Key Responsibilities:

• Enter medical claim data into Professional and Facility Access Databases in a timely and accurate manner
• Utilize tools and systems such as Microsoft Access, SharePoint, Excel, Outlook, IView, Xnet, and Iris
• Maintain productivity and accuracy metrics for both manual and electronic COB record entry
• Perform quality reviews and audits of both manual and electronic entries; apply corrections as needed
• Communicate daily project updates, errors, and issues with Analysts and management
• Support process improvement initiatives and participate in team discussions and testing activities
• Ensure compliance with Ethics and required trainings

Required Qualifications:

• High School Diploma or GED (Required)
• Proficiency in Microsoft Office Suite (Excel, Access, Outlook)
• Strong data entry skills and familiarity with medical claims and claim forms
• Organized, detail-oriented, and capable of meeting deadlines and accuracy targets
• Excellent communication skills and ability to work both independently and collaboratively
• Positive attitude and motivated approach to daily tasks

Preferred Qualifications:

• 2+ years of experience in claims processing, health insurance, or medical coding
• Familiarity with COB analysis or data mining processes
• Experience using Microsoft SharePoint and audit tools
• Understanding of process improvement methods related to COB or healthcare data

Additional Skills:

• Data Entry | Claims | Medical Coding | Medical Claims
• Microsoft Access | Excel | Outlook | SharePoint
• Problem Solving | Audit Support | Metrics Tracking
• Data Mining | Process Improvements | Team Collaboration

Language Requirement: English (Read, Write, Speak)

Work Authorization: U.S. work authorization required

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