Job Description

Pay Range $50,000 – $60,000 base salary Bonus potential based on revenue, guest satisfaction, and profit performance. We are seeking a hands-on, business-minded General Manager to lead our 73-room LaQuinta Inn & Suites in Lexington South / Hamburg. This role is ideal for a leader who thrives in a limited-service environment and brings a strong duality of skills in hotel operations and basic property-level sales. The General Manager is accountable for total property performance, including guest satisfaction, team leadership, financial results, and actively driving revenue growth through local sales efforts. Key success will come from building share in our priority segments: 1) Sports groups/team business. 2) Construction, industrial, and blue-collar transient demand. Responsibilities: Hotel Operations Leadership (Primary) • Lead all departments (Front Desk, Housekeeping, Maintenance, Breakfast/FB as applicable) to deliver brand standards and excellent guest experiences. • Maintain a visible, on-property presence; step in as needed during busy periods or staffing gaps. • Drive consistent execution of LaQuinta/Wyndham standards, QA readiness, and service recovery. • Recruit, train, schedule, and coach team members; build accountability and a positive culture. • Monitor guest feedback and online reputation; implement action plans to improve scores and rankings. • Manage vendors, purchasing, and inventory to ensure operational readiness and cost control. • Ensure compliance with safety, labor, and brand policies. Property-Level Sales Market Development (Core Expectation)• Own and execute basic sales functions appropriate for a 73-room hotel. • Build and maintain a reliable pipeline of demand with a focus on: sports groups and construction/industrial blue-collar transient. • Conduct weekly outreach (calls, visits, networking, site tours, email follow-ups). • Develop local account relationships that produce repeat business and steady weekday occupancy. • Maintain a simple, consistent weekly sales plan: top targets, outreach activity, bookings, and next steps. • Coordinate with brand/regional sales resources where applicable, but own execution locally. Revenue, Profit Performance Management • Support rate and inventory decisions with comp-set awareness and practical revenue instincts. • Price and manage small groups and blocks; respond to RFPs for sports and project crews. • Track STR/comp-set results and adjust tactics to grow occupancy and ADR. • Drive upsells, extended-stay opportunities, and local promotions tied to key segments. • Prepare budgets, forecasts, and monthly performance summaries. • Control labor and operating expenses while protecting service quality. • Identify revenue-increasing opportunities across rooms, ancillary, and partnerships. Qualifications: What Success Looks Like • Strong guest satisfaction and improved online reputation. • Consistent brand audit readiness and clean, well-run operation. • Growing sports group room nights year-over-year. • Stable base of construction/industrial transient accounts driving weekday occupancy. • Improved RevPAR and comp-set ranking. • Hotel meets or exceeds monthly revenue and GOP targets. • Engaged team with strong training and low avoidable turnover. Required Qualifications • 2–4+ years as a Hotel General Manager, AGM, or comparable limited-service leadership role. • Proven ability to run hands-on hotel operations with high standards. • Direct experience with property-level sales (local accounts, groups, community demand). • Strong command of hotel financials: PL, labor controls, budgeting, forecasting. • Comfortable using PMS/CRS and interpreting STR and market data. • Excellent leadership, communication, and guest-recovery skills. • Flexible schedule and on-call responsiveness for urgent needs. Preferred Qualifications • Experience with LaQuinta, Wyndham, or similar limited-service brands. • Established relationships in Lexington/Hamburg sports or construction/industrial markets. • Track record of improving ADR/occupancy through grassroots sales efforts. Candidate Profile • The right GM for this property is: • Operator + Seller: equally confident fixing operational issues and driving new business. • Proactive community-connected: builds local demand instead of waiting for it. • Organized, numbers-savvy: runs the hotel with discipline and clear priorities. • Team-first leader: develops people, leads from the front, and sets the pace. • Reputation-driven: treats guest loyalty and reviews as central to success. Work Environment / Physical Requirements • Daily movement throughout the hotel, including guest rooms and public areas. • Ability to lift up to ~25 lbs occasionally. • On-call availability for property emergencies. About Company: Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a core focus on exceeding its guests' expectations. Rolling Hills Hospitality has positioned itself as one of the region's leading hotel development and management companies by incorporating high operational standards and achieving simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading more than 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains honored relationships with the nation's leading hotel companies, including Marriott, Hilton, IHG, and Hyatt.

Job Tags

Local area, Flexible hours, Night shift, Weekday work,

Similar Jobs