Job Description

Job Summary:

The HR Manager will be responsible for managing employee relations issues from inception through resolution, counseling and coaching managers on performance issues, and providing exceptional customer service with regard to day to day issues and inquiries.

Responsibilities:

Key Accountabilities:

• Support senior leadership team and corporate associates on all HR related needs including managing business needs and changes
• Provide advice, assistance, and follow-up on company policies, procedures, and documentation
• Manage the resolution of specific policy-related and procedural problems and inquiries
• Partner with the HR leadership to develop, manage, and implement human resources programs and guidelines for recruitment, employee relations, performance management, employee recognition, employee disputes, and organizational development
• Implement corporate HR programs, procedures, and policies to fulfill both organizational needs and corporate requirements
• Manage sensitive and confidential information
• Ensure consistent application of company policies and procedures
• Manage relationships with cross functional partners
• Assume responsibility for other tasks and projects as assigned

Education and Experience:

• Bachelor’s degree
• 5+ years of experience in corporate human resources
• Retail industry experience a plus

Skills and Behaviors:

• Must have demonstrated experience in managing a variety of employee relations issues, counseling all levels of staff, while working in an environment of change
• Excellent problem-solving and conflict-resolution skills
• Excellent verbal and written communication skills and a professional, approachable demeanor
• Outstanding customer service skills required.
• Knowledge of employee relations and HR legal/regulatory issues, applicable laws, and liability related to HR functions
• Ability to meet deadlines with quality and attention to detail

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