Job Description

Position: Off-Site Installation Center (OSIC) Technician

Location: Zionsville, Indiana

Shift: Second Shift — Monday–Thursday, 3:15 PM–11:45 PM, Friday 12p to 8:30p

Overview

The Off-Site Installation Center (OSIC) Technician plays a key role in the pre-installation process for customer equipment. This position focuses on preparing, testing, and delivering fully configured instruments that are ready for installation at customer sites. You’ll work hands-on with electro-mechanical systems, follow standardized protocols, ensure quality compliance, and support a fast-paced, team-driven environment.

Key Responsibilities

• Set up, test, and operate equipment in alignment with established standard operating procedures and site protocols.
• Inspect products to ensure quality, accuracy, and adherence to specifications.
• Complete all process orders, documentation, records, and metrics with a high level of accuracy.
• Prepare, organize, and maintain work centers to required standards.
• Perform material handling tasks for incoming and outgoing instruments.
• Maintain and proactively support the site’s quality system and daily quality objectives.
• Train and support team members as needed.

Minimum Requirements

• High school diploma or GED and one of the following:
• 2 years of technical school, Equivalent military training, or Equivalent work experience.
• At least 2 years of progressive experience in:
• Mechanical/system hardware repair or service,
• Software or IT troubleshooting,
• Networking or wireless networking, or
• Equivalent military experience.
• Strong time-management and organizational skills.
• Solid written and verbal communication abilities.
• Detail-oriented mindset with the ability to work both independently and collaboratively in a fast-paced environment.
• Advanced knowledge of electronics, electro-mechanical systems, IT, and/or certified Medical Technician background.
• Ability to follow and comply with all safety, health, and environmental procedures.

Preferred Experience

• Experience in a Lean Manufacturing environment.
• Experience working in a regulated industry or quality-controlled environment.

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