The client is looking for An IT Support / Technical Support Lead who can manage and guides a team of IT support staff, overseeing daily technical assistance, troubleshooting system/network issues, training junior members, ensuring operational excellence, and bridging user problems with technical solutions, often requiring strong leadership, problem-solving, and communication skills to handle escalating issues and implement new tools.
Key Responsibilities:
Essential Skills:
7 to 10 years of IT Support / Technical Support role
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