Job Description

Location: Arlington, VA

Hybrid Schedule: On-site 4 days a week

About the Role

The Web Content Specialist will support the Digital Products team by managing and publishing web content across WordPress and Drupal sites, using Figma and other copy docs to build out pages. This role focuses on ensuring content accuracy, quality, and consistency across digital properties, with the goal of aligning all updates with established standards and design systems. The ideal candidate is detail-oriented, comfortable working directly with stakeholders, and able to translate content worksheets and creative assets into high-quality web experiences. This role will help identify inconsistencies and opportunities for optimization.

How You Will Contribute

• Assemble and update pages and microsites while ensuring seamless visual and editorial execution.
• Publish and manage web content across WordPress and Drupal, ensuring accuracy, consistency, and alignment with design systems and brand standards.
• Translate stakeholder content worksheets and creative assets into clear, high-quality web experiences.
• Deliver training and enablement sessions that empower stakeholders to confidently update their own content.
• Manage user access and permissions, including creation and administration of contributor credentials.
• Collaborate with internal SME to utilize best practices, including metadata, tagging, structured content, and content quality principles that support both traditional and AI-driven search.
• Optimize images and media for performance, accessibility, and responsive design.
• Collaborate closely with UX designers, developers, QA, product managers, and other stakeholders to ensure smooth and timely publishing.
• Contribute to continuous improvement by refining workflows, documenting processes, and identifying opportunities to enhance the user and stakeholder experience.

What You Will Bring

• 2+ years of experience in web content management or digital publishing.
• Experience with CMS platforms, ideally with Open-Source tools, including WordPress and Drupal.
• Ability to understand digital designs and work hand in hand with the designers on aligning the design system.
• Strong communication, collaboration, and stakeholder-facing skills.
• High attention to detail, strong organizational skills, and the ability to manage competing priorities.

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