KloudGin Systems Analyst Job at MethodHub, Sacramento, CA

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  • MethodHub
  • Sacramento, CA

Job Description

Job Title: BSA or Systems Analyst

Location: Sacramento, CA – Hybrid 2-3 days per week.

Duration : 6 Months (Extendible)

Systems Analyst – KloudGin Work Management

Our client is seeking a Systems Analyst – KloudGin Work Management to support the implementation, configuration, and ongoing optimization of their Field Service Management solution. This role plays a key part in evaluating business processes, aligning user needs with system capabilities, and ensuring the reliable performance of work management applications.

Systems Analyst – KloudGin Work Management Responsibilities

  • Provide analytical support for work management systems by evaluating business processes, translating requirements into system configurations, and ensuring alignment with operational needs.
  • Lead and participate in requirements gathering, solution analysis, technical design, testing activities, documentation, and project planning efforts.
  • Consult with stakeholders to understand objectives, performance expectations, workflows, and data requirements, offering technical alternatives when appropriate.
  • Partner with process owners and subject matter experts to refine user requirements and document business processes, configurations, and workflow changes.
  • Analyze and map current workflows to identify impacts, gaps, and opportunities for process improvement.
  • Develop testing criteria, execute test plans, validate system changes, troubleshoot issues, and prepare documentation for system modifications.
  • Deliver end?user support and training, ensuring complex technical concepts are communicated clearly to non-technical audiences.
  • Coordinate with consultants, system integrators, technical teams, and internal partners to investigate and resolve system-related issues.
  • Build and maintain productive working relationships across diverse teams and project stakeholders.

Systems Analyst – KloudGin Work Management Qualifications

  • Experience configuring the KloudGin Work Management (Field Service Management) platform.
  • Minimum of 3 years as a Systems Analyst or related role supporting Field Service Management systems.
  • Hands-on experience implementing and supporting FSM solutions in a utility or similarly regulated industry.
  • Strong understanding of system integration approaches including APIs, middleware, and data migration.
  • Knowledge of mobile technologies and their use in field service environments.
  • Proficiency with SDLC methodologies such as Agile, Waterfall, or blended approaches.
  • Experience working with reporting and analytics tools that support FSM data.
  • Working knowledge of cloud-based applications and SaaS environments.
  • Basic familiarity with related systems such as SAP Plant Maintenance, Esri, and SharePoint.

Preferred:

  • Experience serving as a project lead, functional lead, or coordinator on technology initiatives.
  • Ability to rapidly learn new tools and technologies with minimal supervision.
  • Demonstrated stakeholder management skills, including facilitating alignment across diverse groups.
  • Deep understanding of field service operations and associated business processes.
  • Experience analyzing systems and workflows to identify gaps, recommend improvements, and support modernization efforts.
  • Strong communication skills, with the ability to convey technical information clearly to non-technical users.
  • Ability to work independently or collaboratively within diverse teams while maintaining strong working relationships.
  • Experience documenting system requirements, user stories, use cases, and technical specifications.
  • Strong analytical and problem-solving skills, with the ability to remain adaptable and composed in a fast-paced environment.

Job Tags

2 days per week, 3 days per week,

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