Job Description

We are looking for a Locker Room Attendant   who can provide our spa guests with warm, professional and genuine assistance.

1. Monitor the guest use of facilities, making sure that guests do not endanger themselves with overuse of facilities (i.e., Steam room, meditation pool, whirlpools)
2. Ensures that facilities are kept impeccably neat and clean, and in safe condition at all times, notifying a Supervisor/Manager immediately when facilities need servicing/repairing
3. Responsible for the replenishment of locker room products as directed by Supervisor/Manager
4. Reports and documents any observed or known safety hazards, conditions or unsafe practices and procedures to a Supervisor/Manager immediately
5. Is aware at all times who is in the Locker rooms
6. Notifies a Supervisor/Manager immediately if there is suspicious behavior that may put staff or guests in danger
7. Adheres to Cavallo Point values for guest and staff member interaction
8. Takes ownership of guest’s problems or complaints and refers situations to a Supervisor/Manager if unable to fully satisfy the guest
9. Rotates stock and perishables as set down by management
10. Performs opening duties (when scheduled); including but not limited to, preparing flavored water for locker rooms and public guest areas. Making sure that all guest amenities are completely stocked with enough supplies to meet the business demands of the day.
11. Performs closing duties (when scheduled); including, but not limited to, sanitizing all flip flops, restocking locker room amenities.
12. Assists GSA’s and GSA Specialists with guest tours, food orders and other related guest service issues.
13. Sincere and warm interaction with all guests including consistent eye contact with a smile
14. Follow and deliver 5 Star services’ standards, delighting guests by anticipating their needs.

1. Must be able to interact with guests and co-workers in a respectful and congenial manner.
2. Must be self-directed and able to resolve minor guest issues as deemed appropriate by Cavallo Point  standards.
3. Performs other job-related duties as  directed.
4. Coordinates with other departments, specifically Engineering and Housekeeping
5. Uniform cleanliness and proper attire at all times without exception
6. Maintain and follow high safety standards and personal  conduct.
7. Follow Company policies and procedures as established in the Employee Handbook
8. Comply with the attendance policy and specially meal breaks and rest breaks, reporting any discrepancies to  management.
9. Embrace Cavallo Point Approachable Luxury Philosophy and Values, creating legendary memories with passion.

Rate of Pay: $22.26 per hour plus commissions and gratuities

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