Job Summary:
Will lead the team through daily activities in the office to ensure completion of assigned tasks. Cover office manager roles as needed.
Specific Duties and Responsibilities:
The following are some of the duties that may be performed, this list is not all inclusive and may change at the discretion of the Manager.
• Coordinates and dispatches customers’ shipments.
• Communicates to and coordinates with various warehouse/processing departments, customer’s and carriers all pertinent information regarding shipments and receipts.
• Providing timely coverage of the telephone system along with other clerical duties.
• Responds to inquiries, processing orders and handling complaints in a prompt, courteous and effective manner.
• Ensuring that all shipping and receiving documents and functions are completed accurately and on time.
• Communicates with customers as re-quired and, in conjunction with the Warehouse / Processing Manager(s), develops inbound and outbound freight schedules.
• Complete tasks assigned with Export such as but not limited to working with USDA, filling out certificates, traveling to local FSIS for signatures, and working under tight timelines.
Work Environment:
• Position requires sitting for long periods of time.
• May be required to go outside and/or to dock offices. – Temperatures varying from 70°F to 32°F.
• The employee may encounter wet floors and/or damp areas, meat products including blood/fat pieces.
Safety:
• The employee is required to follow all safety rules in place at the time of employment and encouraged to inform management of any perceived safety deficiencies.
Requirements:
• Must be able to verbally understand and execute work Instructions.
• Ability to operate computer / calculator, and phone systems.
• Ability to receive & communicate directions.
• Ability to perform data entry, file records, send emails, and faxes.
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