Job Description

Online Readiness Program Manager

A globally leading technology company is looking for an Online Readiness Program Manager to lead the strategy, planning, and execution of high-profile product and program launches across global online storefronts. This role is responsible for aligning cross-functional teams—including Marketing, Commercial, Finance, Supply Chain, Engineering, Legal, and external partners—to ensure seamless, timely, and customer-centric launches. The Program Manager will drive operational excellence by connecting people, processes, and technologies to deliver an exceptional customer experience.

The role involves maintaining the online plan of record, managing execution timelines, facilitating cross-functional alignment, mitigating risks, and ensuring leadership communication is clear and consistent. Ideal candidates are natural leaders and strategic thinkers who thrive in fast-paced, ambiguous environments. They are highly organized, detail-oriented, and skilled in managing complex programs with multiple stakeholders. If you're passionate about delivering impactful customer experiences and driving global initiatives at scale, we encourage you to apply!

Job Responsibilities:

• Center point for ASO, connecting all teams and workstreams, ensuring the best customer experience at launch and the integrity of the orders.
• Collaborate on and influence Online strategy at launch. Own and deliver content, features plan with clear deliverables & timelines.
• Track and manage evolving priorities with appropriate trade-offs. (With WWPM, Marcom, Digital Merch, Finance and Retail Commercial teams).
• Drive detailed operational and systems plan of record and implementation, and managing readiness across internal and external systems (With Ops, RCC and IS&T)
• Drive effective change management with the new and changing programs (With Product Management and IS&T)

Required qualifications:

• BS/BA degree.
• 6+ years program management experience, managing and delivering strategic initiatives, showcasing ability to connect workstreams to business priorities.
• Strong influencing skills and coordinating members from a broad cross-functional team to work towards one goal/outcome.
• Experience working cross-functionally across multiple levels of a highly matrixed organization.
• English business proficiency.

Preferred qualifications:

• MBA or advanced degree is a plus.
• Experience in eCommerce, Internet, or multi-channel environment with relevant technical and business acumen.
• Demonstrated success in influencing strategy and direction through data driven insights.
• Exceptional communication, storytelling, and presentation skills.

Type: Contract

Duration: 12 months (with possibility to extend)

Work Location: Austin, TX (Hybrid)

Pay rate: $60.00 - $75.00 (DOE)

No 3rd party agencies and No C2C

Abel Lara | 408.550.2800 x119

Abel@OSIengineering.com

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