Job Description

Summary

Looking for a role, at a company where you love to work, all while working from the comfort of home? Are the “fine details” your bread and butter? Do you want to be part of a growing Customs Brokerage Team?

Willson International is a Customs Brokerage and Third-Party Logistics organization. At Willson, we’re creating an environment that empowers our people to reach their full potential, while embracing your strengths and ambitions. Whether it’s developing new skills, opportunities to innovate and grow, or the flexibility to enjoy the moments that matter with your loved ones, Willson International is the place for you.

Location: Remote from Michigan

Description of Role

The Customs Brokerage Quality Analyst plays a key role in ensuring that our Customs Brokerage Operations teams meet both regulatory standards and internal quality benchmarks. Their work is crucial for minimizing errors, ensuring smooth operations, and preventing costly penalties.

Quality Control:

• Auditing entries to ensure compliance
• Completing tariff verification, applications of Free Trade Agreements, and deductions
• Duty and Tax applicability, Section 232 & Section 301
• Anti-dumping and countervailing duties (AD/CVD) and other at-risk categories
• Successfully developing processes and procedures
• Management of special projects as assigned.

Training Support:

• New hire operational training (Import Analyst), Willson standard operating procedures, and learning systems
• Continuing education, skill development sessions, remedial training
• Coaching staff, development of Training Materials and identifying repetitive errors
• All other duties assigned

Knowledge and Educational Requirements

• High School Diploma required
• 5 (five) years of experience in customs brokerage operations or regulatory.
• Customer Service experience in an office environment.
• CCS designation or LCB is an asset.
• Proficiency in MS Office, database and data entry skills are required.
• Strong communication skills – verbal and written is required.
• Desire to learn, grow and adapt to change.
• Problem solving, accuracy, and attention to detail is required.
• Positive, solution focused, team first attitude

Why you’ll love it at Willson

• Remote environment, with a home internet reimbursement
• 3 weeks paid vacation for all new hires
• Company-matching 401K program
• We care about your loved ones too – that’s why we offer paid maternity/paternity leave top-ups, family medical benefit coverage, and Compassionate Care top-ups
• Change is crucial to success – it’s never a dull moment here! We offer trainings, and cover the cost of certifications so you can adapt to change with your best foot forward
• #Oneteam is essential to our corporate identity – we only succeed if we work together. That’s why we take the time to recognize the value of our staff, and celebrate the big moments together (like service anniversaries, weddings, and cute things, like puppies and babies).

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