Job Description

ReceptionistOverview

As the Receptionist, you will be the first point of contact for clients, visitors, and vendors across all Ambrose Group service lines, including Appraisal, Property Tax, Cost Segregation, and Brokerage. You will manage front desk operations, handle communications, and provide administrative support to ensure the office runs smoothly and professionally. This full-time, in-office position plays a key role in maintaining a positive client experience and supporting the efficiency of internal teams.

What You’ll DoFront Desk & Client Interaction

• Greet and assist clients, appraisers, tax consultants, brokers, and visitors in a professional and welcoming manner.
• Answer, screen, and route incoming phone calls and emails to the appropriate department or team member.
• Maintain a polished reception area and ensure conference rooms are organized and prepared for meetings.
• Receive, sort, and distribute mail, packages, and courier deliveries.
• Oversee kitchen area organization and supplies, including coffee and refreshments.
• Coordinate office supply orders, vendor interactions, and general administrative needs.
• Provide support for special projects, office initiatives, and internal events.
• Assist with company events, trainings, and client meetings as needed.

What We’re Looking For

• Strong communication and interpersonal skills with a client-focused mindset.
• Highly organized and detail-oriented, with the ability to manage multiple priorities.
• Professional phone etiquette and clear, polished written communication.
• Proficiency with Microsoft 365 (Outlook, Excel, Word, Teams) and willingness to learn industry-specific tools such as FileMaker (training provided).
• A positive attitude, adaptability, and professional demeanor appropriate for a client-facing role.

Compensation & Benefits

• Salary Range: $35,000 per year
• Benefits: The Ambrose Group offers a comprehensive benefits package including health, dental, and vision insurance; paid time off; 401(k) participation; and opportunities for professional development and advancement within the company.

Equal Opportunity Employer

• The Ambrose Group is an Equal Opportunity Employer and is committed to creating an inclusive and diverse workplace.

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