Job Description

The Recovery Coach at Voices of Hope plays a crucial role in supporting individuals on their journey of recovery from substance use disorders. The coach provides peer-based recovery support, helping participants set and achieve personal goals, develop coping strategies, and build their recovery capital to meet their recovery goals. This position will also provide non-emergency transportation of participants in or seeking recovery. This position requires empathy, understanding, and a deep commitment to supporting individuals through their recovery process. This position will support Richmond and surrounding areas.

KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS

Peer Support and Coaching

• Provide one-on-one peer support to individuals in or seeking recovery, drawing on personal experience and knowledge.
• Assist participants in developing personalized recovery plans and setting achievable goals.
• Offer encouragement, motivation, and accountability to participants as they navigate their recovery journey.

  Transportation Duties

• Timely pickup and delivery of passengers to specified locations, follow the assigned routes and schedules that may fluctuate.
• Perform routine checks and maintenance on the vehicle, including but not limited to, checking oil levels, tire pressure, and lights. Report any machanical issues promptly.

Resource Navigation

• Connect participants with appropriate community resources, including treatment programs, housing, employment services, and healthcare.
• Help participants access support groups, therapy sessions, and other recovery-oriented services.

Advocacy and Empowerment

• Advocate for participants within various systems (healthcare, social services, legal, etc.) to ensure they receive the necessary support.
• Empower participants to take control of their recovery and make informed decisions about their health and wellbeing.

Education and Skill Building

• Provide education on recovery concepts, coping strategies, and safety techniques.
• Conduct workshops and group sessions on topics relevant to recovery, such as stress management, communication skills, and healthy living.

Collaboration and Teamwork

• Work closely with the supervisor, staff, and other recovery coaches to provide comprehensive support to participants.
• Participate in team meetings, training sessions, and professional development opportunities.

Documentation and Reporting

• Maintain accurate and confidential records of participants interactions and progress.
• Prepare regular reports on participants outcomes and program effectiveness for review by the management.

Other Duties

• Stay current with local events and trends with the recovery community.
• Assist with special projects and perform other duties as assigned.

QUALIFICATIONS/REQUIREMENTS

• High school diploma or equivalent required. 
• Lived experience with substance use recovery is highly preferred.
• Additional certifications in peer support or recovery coaching are advantageous.
• Excellent communication, interpersonal, and organizational skills. 
• Ability to handle sensitive and confidential information.
• Understanding of substance use disorders, recovery principles, and available community resources.
• Valid driver’s license and reliable transportation. 
• Must be 18 or older
• Be able to complete I-9 Employment Eligibility Verification
• Be able to complete a background check (prior convictions may not necessarily disqualify an applicant)

If position requires transporting participants or driving a company vehicle: 

• Possess a valid driver’s license with a minimum of five years driving experience
• Have had no more than two at-fault accidents in the past three years
• Have a personal vehicle for participant transportation
• Hold personal automobile liability insurance with limits of $100,000 per person/$300,000 per accident/c$100,000 property damage
• Willing to sign a motor vehicle record release form and have less than six deficiency point on the motor vehicle record
• Vehicle must be legally registered with up-to-date tags
• Have no health problems that limit or restrict driver licensing
• Complete pre-employment and regular drug screenings

This job description is a general overview and may be subject to change based on the organization’s needs and priorities.

WORKING CONDITIONS

• Full-time position, typically 40 hours per week, with occasional evening or weekend work as needed.
• Work may be performed in an office environment, healthcare setting, correctional facility, or in the community in all weather conditions.
• Some travel for training or events may be required.

Compensation details: 17.52-17.52 Hourly Wage

PI017a203f4591-30492-38637541

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