We are searching for a Mandarin/Cantonese speaking Universal Banker/Customer Service Rep. for our client's Artesia location.
RESPONSIBLITIES:
1. Greet and assist Bank clients and provide them exceptional service.
2. Responsible for providing exceptional customer service
3. Perform a variety of routine banking transactions (teller and platform)
4. Participates in opening and closing branch procedures
5. Able to handle high volume of calls
6. Processes deposits, withdrawals, Checks cashing, loan payments and other transactions such as issuing cashier's checks.
7. Conduct daily proof of ATM and cash on hand.
8. Assist in opening and closing the vault daily; assists in balancing vault currency and coin.
9. Be able to refer the customers to the appropriate team members for their banking needs.
10. Balances cash drawer daily.
11. Keeps the workstation neat, clean and well stocked with supplies and brochure materials.
12. Any additional task assigned by Branch Management
REQUIREMENTS:
1. Effective communication skills.
2. Bilingual - Mandarin or Cantonese required
3. High School diploma or general education degree (GED); Minimum 2 year of banking experience
4. Knowledge of banking products and services
5. Basic knowledge in branch teller activities, terminology and products and services
6. Basic computer and typing skills.
7. Basic math skills.
8. Good organizational skills.
9. Ability to work with a minimum supervision while performing daily duties.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
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