Frequently Asked Questions

[vc_row][vc_column][/vc_column][/vc_row][vc_row css=”.vc_custom_1531362401049{margin-bottom: 0px !important;}”][vc_column][vc_tta_accordion][vc_tta_section title=”Do you have a Shop” tab_id=”1552978937753-6e3d55a2-353a”][vc_column_text]No, we don’t.  All our inventories are displayed on this website.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you have events to showcase the items?” tab_id=”1640113317376-b97eecfd-3262″][vc_column_text]Yes periodically we have events, please check the event page for updates.[/vc_column_text][/vc_tta_section][vc_tta_section title=”When was Stunning Pieces UK established?” tab_id=”1736780391371-51e88a8e-bd19″][vc_column_text css=””]Stunning Pieces UK was founded in February 2020 to offer high-quality, stylish accessories and beauty products.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What kind of products do you sell?” tab_id=”1736780394807-93064774-afac”][vc_column_text css=””]We specialise in costume jewellery, luxury accessories, wigs, and beauty products designed to enhance your style and confidence.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How can I place an order on your website?” tab_id=”1736780700544-addd4bf9-d220″][vc_column_text css=””]To place an order, simply browse through our products, select the item(s) you’d like to purchase, and click “Add to Cart.” Once you’re ready to checkout, click the cart icon and follow the instructions to complete your purchase.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What payment methods do you accept?” tab_id=”1736780702263-a4bee82b-7216″][vc_column_text css=””]We accept major credit and debit cards, PayPal, Apple Pay, and Google Pay. All payments are securely processed.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Is my payment information secure?” tab_id=”1736866846109-d31c6c29-c629″][vc_column_text css=””]Yes, we use secure payment gateways to ensure your personal and payment information is fully encrypted and protected.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I modify or cancel my order after placing it?” tab_id=”1736780703464-7bca6e0a-1e58″][vc_column_text css=””]If you need to make changes or cancel your order, please contact us immediately at [enqueries@stunningpiecesuk.com or Telephone +44 7957009011]. Orders already shipped cannot be modified or cancelled.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What countries do you ship to?” tab_id=”1736780895573-a45d49ae-94ea”][vc_column_text css=””]We currently ship to the UK and internationally. Shipping fees and delivery times vary based on your location. Shipping rates are calculated at checkout, however, you are liable for any custom duties or vat charges by the country.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How long does shipping take?” tab_id=”1736780899080-275d7b26-a4e1″][vc_column_text css=””]For UK orders, delivery typically takes 5-7 business days depending on the availability of the products. International orders may take 7-14 business days. Please refer to our Shipping Policy for more details.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How can I track my order?” tab_id=”1736855572203-17f7d00f-f41b”][vc_column_text css=””]Once your order has been shipped, you’ll receive a tracking number via email. You can use this number to track your package on the courier’s website.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How much does shipping cost?” tab_id=”1736866135403-21bd7af9-e4c3″][vc_column_text css=””]Shipping costs depend on the destination and the total weight of your order. You can view the shipping cost at checkout before completing your purchase.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What is your return policy?” tab_id=”1736855664073-327e9d5f-2f9f”][vc_column_text css=””]We accept returns on unworn and undamaged items within 7 days of delivery. Please refer to our Return Policy page for details.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I request a refund?” tab_id=”1736855665587-3ca61d22-7977″][vc_column_text css=””]If you’re eligible for a refund, please email us at enquiries@stunningpiecesuk.com with your order details. Refunds are processed within 5-7 business days after we receive the returned item(s).[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I exchange an item?” tab_id=”1736866567781-bc270f39-3684″][vc_column_text css=””]Yes, we offer exchanges for items of equal or lesser value, subject to availability. Please contact us to arrange an exchange.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do I need to create an account to place an order?” tab_id=”1736866946498-3ee59baf-ac7b”][vc_column_text css=””]No, you can checkout as a guest. However, creating an account allows you to track your orders and save your shipping information for faster future checkouts.[/vc_column_text][/vc_tta_section][vc_tta_section title=”I forgot my password. How can I reset it?” tab_id=”1736867021888-6ee7cc72-6939″][vc_column_text css=””]Click the “Forgot Password?” link on the login page, and we’ll send you an email with instructions to reset your password.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you collaborate with influencers or bloggers?” tab_id=”1736867121092-4b8ca040-ee72″][vc_column_text css=””]We’re always open to collaborations! If you’re interested, please email us at info@stunningpiecesuk.com with your proposal.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]